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Pardon the lack of updates, but for once I actually have someone other than myself to blame for this.

Long story short, Telus accidentally changed our land line phone number while attempting to install a land line for some other house. I’m guessing whoever handled that job had a big fluffy tail and large front teeth, and can’t tell the difference between cables and nuts.

I’m also moving far away in two weeks, but internet issues are to blame for this one.

By the way, this is an example of good customer service making a difference. Whereas previous experiences with CS’s who apparently couldn’t read or write notes only served to anger me, this last one actually made me feel reassured. Whoever you are, thanks for treating us like customers and not just nuisances.

     
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